Keith got to me after he had deposited 1750 Euro and traded successfully for a while. He had grown his capital to 7500 Euro, this of course until he answered the brokers call…

Big Mistake ! Huge Mistake : After one day of trading with his broker, you know the guy that make you a millionaire, he had lost all of his capital. Keith was very upset and turned to me for help. We had started the process of trying to retrieve his funds from the Binary Options company, and surprise : when we received the reply email, it was from a different Binary Option brand. Keith obviously didn’t put a lot of meaning to this, but in fact this reply of the second brand on the same thread was our winning ticket!

This was a human mistake that they did, but at the same time a clear breach of security. Needless to say that after 1 email to them stating this severe felony, Keith received a full refund in a matter of 3 business days.

The Crypto-currency industry is fast growing and everyday there is a new coin or token issued, never buy a coin without knowing exactly what it is, the rates and company reviews, every coin is issued by someone, a company or a group of individuals, when in doubt- do your homework and double check with trusted sites and exchanges, in addition; no self-respecting exchange will work with an unknown coin and of course no respectable investment house will spam message ‘fishing’ for clients to join.

Isabella initially invested $200 by a cc with the Binary option company and tried to withdraw it without trading but noticed it wasn’t processed for some days. She contacted them by email, and instead of letting her withdraw, her account manager convinced her to deposit more funds so she can get a “risk free trade” and she will be given a signal to trade. Her account manager specifically wrote: “you just add the funds and I will give you the trade, if you don’t win you will be refunded so there is nothing to lose.” She added $1200. Her account manager gave her a signal to trade and it lost, after that there was no money back in her account as her account manager promised, Isabella tried to call and email the company but with no response.

Isabella than approached me and sent me all of her documents and chat history with the company, I reviewed everything very carefully and realized the company made a mistake- Isabella didn’t actually sign the risk free trade contract. What happened is that her account manager gave her a written promise that the trade she will take will be risk free and if she lost the funds will be reimbursed, Isabella took the trade, and lost, but only after the account manager sent her the contract to sign.

This contract was supposed to trick her and actually prevent her from taking her funds out if she loses by saying in the small letters that the funds that will be reimbursed will be allowed to be withdrawn by her only when she reaches a trading volume of 20 times this amount. This contract is very similar to the “bonus trick” and its purpose is to restrict the customer from ever withdrawing his funds. The moment I asked Isabella for the risk free trade contract and she told me she still didn’t sign it I knew we had them!

At this point I told her to of course not sign this contract and prepared for her a very well written warning for the company, attached with the evidence we had and stating that they have no other way than to refund the funds to her account or we will take this further. These actions resulted in the company’s refund to Isabella after 5 business days.

After hearing about the bitcoin rise, Lisa wanted to join the party and was looking for an exchange that will let her buy Bitcoin, unfortunately, she saw an ad on facebook that directed her to an “investment company”, she left her details and right away she received a call from an account manager/broker that gave her promises for profits. She wasn’t aware of this kind of scam companies and was happy that the company will buy and hold the Bitcoin for her, she didn’t know that no one except from her should hold the bitcoin and giving the key for her wallet is like giving the code for your credit card. After 4 months when the bitcoin was significantly high, she asked to withdraw some of her investment, but the “investment company” was already gone with her money. NEVER GIVE YOUR KEY FOR YOUR WALLET TO NO ONE!!!!! This is the key for your money and no one should know it besides you, if someone is asking you for it, never ever give it away.

Stuart saw this promotion ad, giving bonus for depositing and trading crypto-currency, he thought that by depositing money, he is actually purchasing Ethereum, the truth was that he was just gambling the Ether rates inside a manipulated trading platform. Once the trading platform account manager understood that Stuart wont deposit anymore money, he lost everything that he had on the account. Please be sure when you are depositing money to an exchange that you will receive the coins to your personal wallet, and no one besides you will have access to trade it. The value of Currencies wont get to Zero, it can go up and down but almost never disappear, while when you gambling on rates in an inner platform you can lose all of your investment.